FREQUENTLY ASKED QUESTIONS

What payment methods do you accept?

We currently only accept card payments at this time.
Can anybody order products from Kyles360Printing?

Unfortunately, at this time only trained ETT users can order from Kyles360printing, you must have completed and received proper certification from a ETT certified trainer. When ordering from us, please ensure that you use the name you used when completing your training, as well as the trainer's name and date of your training. We use this information to ensure that our products are only sold to those who have completed said training.
Do you offer any discounts?

We do not currently offer any discounts except for bulk orders of 10+ products. If you wish to order bulk, please contact us directly.
Do you ship internationally?

We offer international shipping by default through USPS. If you need us to ship though alternate methods such as FedEx or DHL please reach out as we are happy to make accommodations.
What kind of warranty is available for these products?

We offer a 60 day guarantee against any defects or issues with your product from us. If you have any issues with your products, please reach out to us at kyles360tech@gmail.com
I have a product that was damaged out of warranty, what can I do?

Depending on the damage, we do offer some self service options for goggles, see our maintenance section here https://www.kyles360printing.com/maintenance. Otherwise we can also do a mail-in repair for a fee depending on the damage to the product. If you are interested in a repair, please contact us at Kyles360tech.com
My goggles dials feel too loose or too tight, how can I adjust it?

No worries, The dials are designed to be easily adjusted to your liking! using a Philips screwdriver you can make slight adjustments (1/4th or less per turn) to the dial to make slight changes. If these dont help, you can try re-seating the dials by completely removing the dial and slowly reattaching it and screwing it back in until you get a satisfactory tightness level. If you feel any rough patches, you may be able fix it by re-seating it as well. if you attempt both and it dose not work and its still tight, please dont hesitate to contact us!
I noticed that the goggles shown on your shop are different than the ones I saw during level 2 training, why is this?

There have been different versions of the goggles over the years. The last generation goggles, shown in the image below was used by teachers and students roughly up to late 2022. That version of the goggles are no longer in production and we encourage upgrading to the newer version as soon as possible as it is not compatible with any maintenance or upgrades we release in the future.
How do I remove the flange for cleaning and replace it afterwards?

To remove the flange simply pull it away from the rest of the goggles. to replace it, align the holes on the flange with the tabs on the goggles and press them all the way though. Also enure the tab on the top goes though the hole on the top of the goggle all the way though and it pops into place.
How do I remove the head strap for cleaning?

To remove the strap, Press the lever on either side of the goggle and pull out, this should release the strap from the side you pulled. do this for both sides, and the strap should be completely disconnected. To reconnect, put the hook though the hole and align it as well as the lever so its slightly overlapping the plastic, then press inwards. If done correctly. it should make an audible clicking noise as it locks into place. If you have any questions, consult the video below or feel free to contact us.
How do I replace my dial once I have a replacement kit?

Once you have received your replacement kit shown below unscrew the dial with a Philips screwdriver completely to remove it. Take your new washer and place it inside the holder and put it though the holder hole. Take the new dial and align the dial's hole with the holder's extrusion and begin screwing the new screw to attach the two parts together. once your screw is 3/4ths the way in, begin slowly tightening it to adjust its tightness to your liking. If you have questions, please consult the below video or contact us!